Feature · SLAtech AI Business

Shopify Chatbot - Auto-Syncs Your Products

A chatbot is only as useful as its product knowledge is current. SLAtech AI Business listens to Shopify webhooks and re-indexes your catalogue the moment you change a price, add a product or pull a SKU.

Real-time
Sync latency
HMAC
Security
0
Manual work
5 min
Setup time

Sound Familiar?

📆

Product Info Goes Stale

You launch a new SKU on Monday. The bot still recommends last month's catalogue on Tuesday. Customer trust evaporates.

🔁

Manual Re-Indexing

Clicking 'refresh knowledge' after every catalogue change is a task nobody remembers. Drift is inevitable.

📦

Inventory Questions

'Is this in stock?' / 'Do you have the blue one?' - without live sync, the answer is guesswork, which is worse than no answer at all.

What You Get

⚡

Webhook on Create / Update / Delete

Shopify fires webhooks on every catalogue mutation. SLAtech receives them, re-indexes the affected product, and removes deleted SKUs from recommendations.

🔐

HMAC-SHA256 Verified

Every incoming webhook is verified against the per-site secret you configured in Shopify. Unsigned or tampered requests are rejected.

🧑‍💻

No Manual Re-Upload

Once the webhook is wired, the admin never touches the catalogue in SLAtech. Shopify is the source of truth.

🏪

Works on Every Shopify Plan

Standard Shopify webhooks, no Shopify Plus required. Basic, Shopify, Advanced - same integration.

Frequently Asked Questions

Do I need a Shopify app install?
No. Standard Shopify webhooks + a URL endpoint + a per-site secret. The admin panel shows the exact webhook URL for your site, ready to paste into Shopify.
Which events trigger a sync?
products/create, products/update and products/delete. Variant and inventory changes arrive via products/update. Subscribe to all three; a deleted product leaves the bot's knowledge as soon as Shopify reports it.
What if Shopify retries a webhook?
Harmless. A repeated delivery re-reads the product page, and content that has not changed is recognised and not re-indexed.
Can the bot answer stock questions?
From what the product page shows. Each change re-reads the page, so if it displays stock, the bot answers from that. For real-time stock, we recommend a dedicated stock-check tool via MCP.
What about multi-store Shopify Plus setups?
Each Shopify store maps to a separate SLAtech site with its own API key and webhook secret. One agency account can manage all of them.

Related

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