An AI assistant on your Shopify store that keeps up with your catalogue.
Visitors ask about shipping, sizing, returns and products. SLAtech answers from your store's own pages. When you create, edit or delete a product, Shopify tells SLAtech through a webhook and the answer follows.
A chatbot that quotes last month's catalogue does more harm than none.
Store visitors often leave with a question nobody answered: does it ship to my country, which size, can I return it. An AI assistant helps only if what it knows is current. Re-uploading the catalogue by hand after every change does not happen in practice, so the assistant drifts away from the store.
Standard Shopify webhooks. No app to install.
You add your store as a site in SLAtech, like any website, and paste the widget code into your theme. In the site's advanced settings you enter the store's .myshopify.com address and the webhook signing secret, and SLAtech shows the webhook address for your site. In Shopify you create webhooks to that address for products and pages. From then on each product change re-reads that product's page, a deleted product leaves the assistant's knowledge, and every webhook is checked against your secret (HMAC-SHA256).
- Product create and update - the product page is read again, so the assistant answers from what the page shows now.
- Product delete - the product is removed from the assistant's knowledge.
- Store pages - shipping, returns and other pages are re-read when you create or edit them.
- Signed webhooks - a request without a valid signature from your secret is rejected.
Connecting Shopify, step by step.
- Add your store as a site in SLAtech admin. Its pages are indexed like any website.
- Copy the widget code from the site's Embed code tab and paste it into your theme before the closing body tag.
- In Shopify, open Settings, Notifications, Webhooks. Create webhooks in JSON format for product creation, product update, product deletion, page creation and page update.
- Paste the webhook address shown in SLAtech (site setup, Advanced, Shopify) as the URL of each webhook.
- Copy the signing secret Shopify shows under the webhooks list into the same SLAtech section, together with your store's .myshopify.com address, and save.
Webhooks report changes from the moment they are created. Products that existed before are picked up by the regular indexing of your store's pages.
Works with every SLAtech product and every Shopify plan.
The integration uses standard Shopify webhooks, available on every Shopify plan. It is most often paired with SLAtech AI Business for general e-commerce and works the same way with the other SLAtech products.
- SLAtech AI Business: Storefront questions: products, shipping, sizing, returns
- SLAtech AI Beauty: Product questions next to booking requests
- SLAtech AI Fitness: Merchandise questions next to class sign-up
Included in every SLAtech plan.
The Shopify webhook costs nothing extra. Storefront chat counts against your plan's monthly answer allowance, and each product page counts as a document. Shopify's own fees apply separately.
Other ways to extend SLAtech.
Want your store's AI assistant to keep up with the catalogue?
Add the store, paste the widget, create the webhooks.